Described below are some of our security practices:


- vast majority of coins are stored in cold wallets (air-gap isolation) or multi-sig wallets

- only those coins that are needed to maintain operational liquidity are stored in hot wallets

- 2FA authentication is available for: Login, Save Profile and Send

- secure system for uploading customers documents

- servers reside inside a professional data center: this means guards, video surveillance, etc.

- our staff has been reviewed

- we maintain full reserves

- customer funds cannot be borrowed to fund operations, nor can they be lent, even for margin trading on our own platform

- we operate conservatively, entirely within the bounds of current law

About BitSpider

BitSpider is a digital asset exchange that provides a trusted gateway where members can trade digital currencies against minor and especially against exotic currencies. BitSpider is operated by BitSpider UG, Germany


BitSpider UG

Simrockalle 2 

53173 Bonn

Direktor Jan-Michael Schenk

©2017 BitSpider. All Rights Reserved.