BitSpider provides corporate clients with crypto on and off-ramp services — backed by direct PSP relationships and fully transparent pricing. We deal as principal on our own account and never hold client crypto-assets.
A focused, compliant product set. We do one thing exceptionally well: moving capital between fiat and crypto for corporate clients with speed and transparency.
Convert corporate fiat to crypto. We work directly with our PSP network to route funds efficiently, ensuring your capital is on-chain quickly and at a rate you've already agreed.
Convert crypto back to fiat, settled directly to your corporate SEPA account. No opaque spreads — you see the exact FX rate applied before the transaction is confirmed.
Retail on-ramping is not available. BitSpider serves corporate clients only and does not accept natural persons as clients. Retail services are suspended indefinitely — the grant of a MiCA authorisation would not of itself resume them, and there is no planned resumption date. No retail accounts are opened. Separately, under § 48(5) of the Estonian Crypto-Asset Market Act, BitSpider may not enter into new client contracts of any kind while its authorisation application is under review.
We keep our asset coverage focused and liquid. Below is the full scope of what we currently support — fiat currency, crypto assets, and our wallet policy.
We publish how we are paid, for every service we offer. You see the firm price and every charge before you confirm — nothing is applied that you have not already been shown.
The same basis applies to an exchange of one crypto-asset for another: a firm all-in price with our margin inside it, no commission, and the network fee for the outbound leg shown before you confirm.
Most crypto ramps are built for retail. We're built for businesses — with the speed, pricing integrity, and compliance rigour that corporate treasury teams actually need.
We have built direct relationships with payment service providers so funds clear as fast as the rails allow. No unnecessary queuing, no batch processing delays.
The exact exchange rate applied to your transaction is shown before you confirm — every time, without exception. You know what you pay before you commit.
Because our infrastructure is lean and our PSP relationships are direct, our rates are consistently sharp. We price fairly for volume and don't penalise efficiency.
Our MiCA authorisation application is with Finantsinspektsioon and our policy framework is built to that standard. Your finance and legal teams will have the documentation and reporting they need without chasing us for it.
Getting started is straightforward. We handle compliance efficiently so you can focus on your business.
Email us at support@bitspider.com. New client onboarding is suspended pending authorisation; the steps below describe the process that applies once a decision is made.
We conduct corporate due diligence in line with AML requirements. Our team keeps the process smooth and efficient.
Fees and FX rate methodology are agreed upfront — in writing, before any transaction. No surprises once you're live.
Send SEPA wire, receive crypto — or vice versa. Settlement is near-instant. Rate confirmed before every transaction.
Our licensing, MiCA preparation, and obligations to clients — transparently set out below.
BitSpider OÜ previously held registration No. FVT000006 as a virtual currency service provider, issued by the Estonian Financial Intelligence Unit on 8 April 2020. That registration ceased to be valid on 1 July 2026 by operation of Estonian law, and the corresponding register entry was annulled on that date. BitSpider is not currently authorised or supervised by Finantsinspektsioon. It operates a non-custodial, exchange-only model and does not provide custody, safekeeping or wallet services.
BitSpider OÜ applied to Finantsinspektsioon on 30 June 2026 for authorisation as a crypto-asset service provider under Regulation (EU) 2023/1114 (MiCA), for the exchange of crypto-assets for funds and for other crypto-assets. Because the application was filed before 1 July 2026, § 48(5) of the Crypto-Asset Market Act applies: our activity is not treated as unauthorised activity, existing clients continue to be served, and we may not enter into new client contracts until the Authority decides. We will keep clients informed.
BitSpider maintains a written conflicts of interest policy and a conflicts register kept by the Compliance Unit and reported to the Management Board. The general nature and sources of conflicts, and the steps taken to mitigate them, are published in full on our regulatory disclosures page, as required by Article 72(2) MiCA.
Services are provided to corporate clients who have successfully completed onboarding. BitSpider does not accept clients from EU/UN-sanctioned jurisdictions, FATF high-risk territories, or where services would breach applicable law. Restrictions are communicated during onboarding.
Published under Article 72(2) of Regulation (EU) 2023/1114 (MiCA): the general nature and sources of the conflicts of interest that arise in our business, and the steps we take to mitigate them.
Source of conflict. BitSpider deals as principal on its own account. It is the counterparty to every client trade, and its remuneration is the margin inside the price it quotes. A wider margin is better for BitSpider and worse for the client.
Mitigation. Every price is quoted as a firm, all-in figure and locked before the client confirms, so the client sees the whole cost in advance and can verify it against the market at that moment. No charge is applied that has not been shown. Pricing is governed by the Non-Discriminatory Commercial Policy, and dealing margins are reviewed by the Compliance Unit.
Source of conflict. BitSpider is part of a wider group, and certain of its counterparties and service providers may be connected to that group. Its liquidity is sourced from a small number of external providers.
Mitigation. Related-party arrangements are contracted on arm's-length terms, entered in the conflicts register and reviewed by the Compliance Unit. Liquidity providers are counterparties to BitSpider's own book — client orders are never routed to or executed by them — and are subject to due diligence under the Outsourcing Policy and the vendor register.
Source of conflict. Directors and staff may hold crypto-assets personally, or hold roles or interests outside BitSpider.
Mitigation. Personal account dealing restrictions apply. Outside interests and directorships must be declared on appointment and on change, and are recorded in the conflicts register. Anyone with a personal interest in a matter is excluded from deciding it. Remuneration is not linked to dealing margin or to transaction volume.
Source of conflict. BitSpider sees client trading intentions before it hedges its own position, which could in principle be used to the client's disadvantage.
Mitigation. The client's price is fixed at quotation, so any subsequent movement falls on BitSpider and cannot change what the client pays. Trading on the basis of client information is prohibited under the Market Abuse Policy, and client information is restricted to those who need it.
Advice on crypto-assets is a separate service under MiCA. BitSpider does not provide it, has not applied for it, and gives no personalised recommendation to any client. Nothing on this site, and nothing our people say to you, is investment, legal, tax or financial advice or a recommendation to buy, sell or hold any crypto-asset. Our staff may explain how a transaction works, which assets we support and what we charge; they may not tell you what to buy or sell. If you want advice, please take it independently. This disclaimer is repeated in our Terms of Use at Sections 2 and 14.
Residual conflicts that cannot be prevented or managed are disclosed to the affected client before the service is provided. If you believe a conflict has affected you, please contact compliance@bitspider.com or use our complaints procedure. This page is maintained by the Legal and Compliance Units and reviewed at least annually.
A focused team combining deep corporate finance experience with hands-on regulatory expertise.
Timur is an experienced corporate finance and insurance professional with over 20 years of experience in transportation, mechanical engineering, and maritime industries. With years of experience as the director of different companies, he has honed his knowledge and skills, now specialising in crisis management and distressed assets restructuring.
Rando holds board-level accountability for BitSpider's ICT, information security and operational resilience. Day-to-day information security is the responsibility of the Chief Information Security Officer, a separate appointment, so that second-line oversight remains independent of first-line delivery.
Jekaterina has over a decade of experience in accounting and auditing. Through her time at KPMG Baltics OÜ and BDO Eesti AS, Jekaterina has worked with a wide array of industries in both the private and public sector. She has also been lecturing for the past few years and is concurrently working as the Senior Finance Centre of Excellence Accountant in TNT.
If something has gone wrong, we want to hear about it. Complaints are handled free of charge and in accordance with Commission Delegated Regulation (EU) 2025/294.
Use the complaint form (available in Estonian and English) or write to us in your own words. You may submit:
We communicate in writing by electronic means, or on paper if you ask us to — you can ask at any time, including after you have complained, and there is no charge.
There is no time limit for making a complaint, and we will not reject one because it is incomplete, not on our form, or because you have complained before.
We cannot enter into new client contracts while our MiCA authorisation application is under review. We are happy to answer questions, explain how we work, and register your interest for when a decision is made.
We typically respond within one business day. All enquiries are treated as confidential. Registering interest does not create a contract and places you under no obligation.
